SURVEY / FEEDBACK · ECOMMERCE

Survey / Feedback Agents for Ecommerce: collect and make sense of feedback.

Survey / Feedback Agents set up for ecommerce, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.

SEE IT WORK

LiveSurvey / FeedbackEcommerce · example
Help desk
Ticket 1Open
Ticket 2Queued
Ticket 3Queued
Help center
  1. New ticketA customer writes in with a question
  2. AgentRun surveys across channels
  3. In your toolsAsk follow-up questions
  4. DoneSummarize themes

THE PROBLEM IN ECOMMERCE

Teams in ecommerce lose hours and revenue to work that survey / feedback agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.

WHAT IT DOES FOR ECOMMERCE

  • Run surveys across channels
  • Ask follow-up questions
  • Summarize themes
  • Flag urgent issues
  • Close the loop
  • Report trends

WORKS WITH YOUR STACK

  • Shopify
  • Gorgias
  • Stripe
65% of order and return tickets resolved before they ever reach a person
typical result in ecommerce
CUSTOM
Built around your workflow

Connected to your systems and set up for your compliance rules. Live in 5 business days.

Book a meeting with us now
READY MADE
Rent it today

The proven version, live within hours, with a 30-day money-back guarantee.

Get the agent now

Questions

How fast can it go live?

The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.

Does it fit our tools?

Yes. It connects to tools like Shopify and Gorgias, and to anything else through a secure API.

Is our data handled properly?

Data is encrypted and every action the agent takes is logged. Compliance status: PCI aware.

RELATED

What teams in ecommerce say

★★★★★
“I was the skeptic here. I'd been burned by software that promised a lot and needed babysitting. Thirty days after the survey agent went live, first replies went from 9 hours to under a minute. Now I'm the one asking what we automate next.”
Customer Experience LeadToronto Home Goods Brand
★★★★★
“I didn't trust it until I watched it handle order status updates on our busiest day of the year without a single complaint. About 60% of tickets close without anyone on the team touching them. If you're comparing options, book the call.”
FounderPhoenix Apparel Retailer
★★★★★
“The numbers sold it: we got through peak season without the three temps we usually hire, and first replies went from 9 hours to under a minute. It paid for itself in under two months. What I didn't expect was how much calmer the office feels.”
Head of OperationsMontreal Ecommerce Store