Survey / Feedback Agents for Universities & Higher Ed: collect and make sense of feedback.
Survey / Feedback Agents set up for universities & higher ed, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
SEE IT WORK
- New ticketA customer writes in with a question
- AgentRun surveys across channels
- In your toolsAsk follow-up questions
- DoneSummarize themes
THE PROBLEM IN UNIVERSITIES & HIGHER ED
Teams in universities & higher ed lose hours and revenue to work that survey / feedback agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.
WHAT IT DOES FOR UNIVERSITIES & HIGHER ED
- Run surveys across channels
- Ask follow-up questions
- Summarize themes
- Flag urgent issues
- Close the loop
- Report trends
WORKS WITH YOUR STACK
- Salesforce
- Twilio
Connected to your systems and set up for your compliance rules. Live in 5 business days.
Book a meeting with us nowThe proven version, live within hours, with a 30-day money-back guarantee.
Get the agent nowQuestions
How fast can it go live?
The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.
Does it fit our tools?
Yes. It connects to tools like Salesforce and Twilio, and to anything else through a secure API.
Is our data handled properly?
Data is encrypted and every action the agent takes is logged. Compliance status: FERPA aware.
What teams in universities & higher ed say
“Before the survey agent, customers waited a full day for answers that take ten seconds. Now it handles that around the clock, about 60% of tickets close without anyone on the team touching them, and my team spends its day on work that needs a person.”
“We handed over logins on a Monday and the agent was handling admissions and enrollment by the end of the week. Inside 60 days we got through peak season without the three temps we usually hire. For what it costs, it's the best money we spend.”
“If you're on the fence, book the call. We were live within the week, and our CSAT went from 4.1 to 4.7. My only regret is that we waited a year to do it.”