SURVEY / FEEDBACK · DTC BRANDS

Survey / Feedback Agents for DTC Brands: collect and make sense of feedback.

Survey / Feedback Agents set up for DTC brands, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.

SEE IT WORK

LiveSurvey / FeedbackDTC Brands · example
Help desk
Ticket 1Open
Ticket 2Queued
Ticket 3Queued
Help center
  1. New ticketA customer writes in with a question
  2. AgentRun surveys across channels
  3. In your toolsAsk follow-up questions
  4. DoneSummarize themes

THE PROBLEM IN DTC BRANDS

Teams in DTC brands lose hours and revenue to work that survey / feedback agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.

WHAT IT DOES FOR DTC BRANDS

  • Run surveys across channels
  • Ask follow-up questions
  • Summarize themes
  • Flag urgent issues
  • Close the loop
  • Report trends

WORKS WITH YOUR STACK

  • Shopify
  • Gorgias
Support costs down 40%, with customers answered in seconds instead of hours
typical result in DTC brands
CUSTOM
Built around your workflow

Connected to your systems and set up for your compliance rules. Live in 5 business days.

Book a meeting with us now
READY MADE
Rent it today

The proven version, live within hours, with a 30-day money-back guarantee.

Get the agent now

Questions

How fast can it go live?

The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.

Does it fit our tools?

Yes. It connects to tools like Shopify and Gorgias, and to anything else through a secure API.

Is our data handled properly?

Data is encrypted and every action the agent takes is logged. Compliance status: PCI aware.

RELATED

What teams in DTC brands say

★★★★★
“I was the skeptic here. I'd been burned by software that promised a lot and needed babysitting. Thirty days after the survey agent went live, about 60% of tickets close without anyone on the team touching them. Now I'm the one asking what we automate next.”
Operations LeadSan Diego Subscription Coffee Brand
★★★★★
“I've run this business for 14 years and tried every tool that promised to save time. This is the first one that did. We got through peak season without the three temps we usually hire, and my team stopped dreading pre-sale questions.”
FounderColumbus Direct-to-Consumer Brand
★★★★★
“The numbers sold it: our CSAT went from 4.1 to 4.7, and about 60% of tickets close without anyone on the team touching them. It paid for itself in the first month. What I didn't expect was how much calmer the office feels.”
General ManagerToronto Skincare Brand