AI agents for Help Scout that resolve and route conversations.
Your agents work inside Help Scout in real time. Rent a ready-made one and go live within hours, or get a custom agent live in 5 business days.
INSIDE HELP SCOUT
What agents can do
- Answer common questions
- Draft replies
- Route with context
- Trigger on events
HOW IT CONNECTS
Connected securely in three steps
- Connect with access scoped to what the agent needs and nothing more.
- Map fields and set what the agent can read and write.
- Go live, with every action logged for review.
Teams using Help Scout say
★★★★★
“Connecting Help Scout took one short call and an admin login. The agent was working on our live data that week, and our team got back roughly 20 hours a week.”
★★★★★
“We have ten years of history in Help Scout, odd custom fields and all. They learned how we use it before building anything, and response times went from hours to seconds.”
★★★★★
“Permissions were my worry. The agent only touches what we gave it access to in Help Scout, and every change is logged. Our security lead signed off in a day, and we handled 40% more volume with the same headcount.”