Customer Support Agents for Trades (HVAC, Plumbing, Electrical): resolve tickets before they reach your team.
Customer Support Agents set up for trades (HVAC, plumbing, electrical), connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
SEE IT WORK
- New ticketA customer writes in with a question
- AgentAnswer common questions instantly
- In your toolsResolve tier-1 tickets end to end
- DonePull answers from your help center
THE PROBLEM IN TRADES (HVAC, PLUMBING, ELECTRICAL)
Teams in trades (HVAC, plumbing, electrical) lose hours and revenue to work that customer support agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.
WHAT IT DOES FOR TRADES (HVAC, PLUMBING, ELECTRICAL)
- Answer common questions instantly
- Resolve tier-1 tickets end to end
- Pull answers from your help center
- Escalate the hard ones with context
- Work across chat, email and voice
- Stay on-brand and on-policy
WORKS WITH YOUR STACK
- ServiceTitan
- Twilio
Connected to your systems and set up for your compliance rules. Live in 5 business days.
Book a meeting with us nowThe proven version, live within hours, with a 30-day money-back guarantee.
Get the agent nowQuestions
How fast can it go live?
The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.
Does it fit our tools?
Yes. It connects to tools like ServiceTitan and Twilio, and to anything else through a secure API.
Is our data handled properly?
Data is encrypted and every action the agent takes is logged. Compliance status: compliant.
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- Customer Success for Trades (HVAC, Plumbing, Electrical)
- IT Helpdesk for Trades (HVAC, Plumbing, Electrical)
- Survey / Feedback for Trades (HVAC, Plumbing, Electrical)
What teams in trades (HVAC, plumbing, electrical) say
“We tried building this ourselves and gave up after three months. They had the customer support agent running inside our own tools in days. Since then our CSAT went from 4.1 to 4.7, and any change we ask for is done that week.”
“We started with 24/7 call answering. A month in, after-hours calls turn into booked visits instead of hang-ups. We added job booking and dispatch prompts after that, and I can't picture running the place without it now.”
“I was the skeptic here. I'd been burned by software that promised a lot and needed babysitting. Thirty days after the customer support agent went live, first replies went from 9 hours to under a minute. Now I'm the one asking what we automate next.”