Customer Support Agents for Healthcare: resolve tickets before they reach your team.
Customer Support Agents set up for healthcare, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
SEE IT WORK
- New ticketA customer writes in with a question
- AgentAnswer common questions instantly
- In your toolsResolve tier-1 tickets end to end
- DonePull answers from your help center
THE PROBLEM IN HEALTHCARE
Teams in healthcare lose hours and revenue to work that customer support agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.
WHAT IT DOES FOR HEALTHCARE
- Answer common questions instantly
- Resolve tier-1 tickets end to end
- Pull answers from your help center
- Escalate the hard ones with context
- Work across chat, email and voice
- Stay on-brand and on-policy
WORKS WITH YOUR STACK
- Epic
- Cerner
- athenahealth
- Twilio
- Google Calendar
Connected to your systems and set up for your compliance rules. Live in 5 business days.
Book a meeting with us nowThe proven version, live within hours, with a 30-day money-back guarantee.
Get the agent nowQuestions
How fast can it go live?
The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.
Does it fit our tools?
Yes. It connects to tools like Epic and Cerner, and to anything else through a secure API.
Is our data handled properly?
Data is encrypted and every action the agent takes is logged. Compliance status: HIPAA-ready.
What teams in healthcare say
“After hours calls used to hit voicemail. The agent answers and books them now. We added 30% more consults without hiring.”
“First replies went from 9 hours to under a minute. That's the headline. What won my team over is how the customer support agent handles the odd cases: it hands them to a person with full notes instead of guessing.”
“We started with new-patient scheduling. A month in, no-shows dropped from 18% to 6%. We added recall and reminders after that, and I can't picture running the place without it now.”