Customer Support Agents for Law Firms: resolve tickets before they reach your team.
Customer Support Agents set up for law firms, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
SEE IT WORK
- New ticketA customer writes in with a question
- AgentAnswer common questions instantly
- In your toolsResolve tier-1 tickets end to end
- DonePull answers from your help center
THE PROBLEM IN LAW FIRMS
Teams in law firms lose hours and revenue to work that customer support agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.
WHAT IT DOES FOR LAW FIRMS
- Answer common questions instantly
- Resolve tier-1 tickets end to end
- Pull answers from your help center
- Escalate the hard ones with context
- Work across chat, email and voice
- Stay on-brand and on-policy
WORKS WITH YOUR STACK
- Clio
- Twilio
Connected to your systems and set up for your compliance rules. Live in 5 business days.
Book a meeting with us nowThe proven version, live within hours, with a 30-day money-back guarantee.
Get the agent nowQuestions
How fast can it go live?
The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.
Does it fit our tools?
Yes. It connects to tools like Clio and Twilio, and to anything else through a secure API.
Is our data handled properly?
Data is encrypted and every action the agent takes is logged. Compliance status: confidential.
What teams in law firms say
“Before the customer support agent, our inbox was a wall of where-is-my-order emails. Now it handles that around the clock, about 60% of tickets close without anyone on the team touching them, and my team spends its day on work that needs a person.”
“24/7 intake used to eat two or three hours of every day. The agent owns it now, our paralegals got back 10 hours a week each, and the only cases that reach us are the ones that need a person.”
“If you're on the fence, book the call. We were live within the week, and our CSAT went from 4.1 to 4.7. My only regret is that we waited a year to do it.”