SURVEY / FEEDBACK · SAAS

Survey / Feedback Agents for SaaS: collect and make sense of feedback.

Survey / Feedback Agents set up for SaaS, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.

SEE IT WORK

LiveSurvey / FeedbackSaaS · example
Help desk
Ticket 1Open
Ticket 2Queued
Ticket 3Queued
Help center
  1. New ticketA customer writes in with a question
  2. AgentRun surveys across channels
  3. In your toolsAsk follow-up questions
  4. DoneSummarize themes

THE PROBLEM IN SAAS

Teams in SaaS lose hours and revenue to work that survey / feedback agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.

WHAT IT DOES FOR SAAS

  • Run surveys across channels
  • Ask follow-up questions
  • Summarize themes
  • Flag urgent issues
  • Close the loop
  • Report trends

WORKS WITH YOUR STACK

  • Intercom
  • HubSpot
  • Stripe
Cost to serve down 40%, while first replies drop from hours to seconds
typical result in SaaS
CUSTOM
Built around your workflow

Connected to your systems and set up for your compliance rules. Live in 5 business days.

Book a meeting with us now
READY MADE
Rent it today

The proven version, live within hours, with a 30-day money-back guarantee.

Get the agent now

Questions

How fast can it go live?

The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.

Does it fit our tools?

Yes. It connects to tools like Intercom and HubSpot, and to anything else through a secure API.

Is our data handled properly?

Data is encrypted and every action the agent takes is logged. Compliance status: SOC 2 in progress.

RELATED

What teams in SaaS say

★★★★★
“First replies went from 9 hours to under a minute. That's the headline. What won my team over is how the survey agent handles the odd cases: it hands them to a person with full notes instead of guessing.”
Head of SupportSeattle B2B Software Company
★★★★★
“Support deflection used to eat two or three hours of every day. The agent owns it now, about 60% of tickets close without anyone on the team touching them, and the only cases that reach us are the ones that need a person.”
VP of SalesCharlotte Vertical SaaS Company
★★★★★
“We were about to hire someone to ask follow-up questions. The survey agent does it for a fraction of the salary. Two months in, we got through peak season without the three temps we usually hire. That hire never happened, and nobody misses it.”
Head of OperationsRaleigh Developer Tools Company