Survey / Feedback Agents for Retail: collect and make sense of feedback.
Survey / Feedback Agents set up for retail, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
SEE IT WORK
- New ticketA customer writes in with a question
- AgentRun surveys across channels
- In your toolsAsk follow-up questions
- DoneSummarize themes
THE PROBLEM IN RETAIL
Teams in retail lose hours and revenue to work that survey / feedback agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.
WHAT IT DOES FOR RETAIL
- Run surveys across channels
- Ask follow-up questions
- Summarize themes
- Flag urgent issues
- Close the loop
- Report trends
WORKS WITH YOUR STACK
- Shopify
- Zendesk
Connected to your systems and set up for your compliance rules. Live in 5 business days.
Book a meeting with us nowThe proven version, live within hours, with a 30-day money-back guarantee.
Get the agent nowQuestions
How fast can it go live?
The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.
Does it fit our tools?
Yes. It connects to tools like Shopify and Zendesk, and to anything else through a secure API.
Is our data handled properly?
Data is encrypted and every action the agent takes is logged. Compliance status: PCI aware.
What teams in retail say
“We were about to hire someone to run surveys across channels. The survey agent does it for a fraction of the salary. Two months in, we got through peak season without the three temps we usually hire. That hire never happened, and nobody misses it.”
“We started with product and stock questions. A month in, our CSAT went from 4.1 to 4.7. We added order status after that, and I can't picture running the place without it now.”
“Before the survey agent, customers waited a full day for answers that take ten seconds. Now it handles that around the clock, a backlog that used to sit at 400 tickets is under 30, and my team spends its day on work that needs a person.”