IT HELPDESK · MARKETING AGENCIES

IT Helpdesk Agents for Marketing Agencies: deflect tier-1 IT tickets and handle routine resets.

IT Helpdesk Agents set up for marketing agencies, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.

SEE IT WORK

LiveIT HelpdeskMarketing Agencies · example
Help desk
Ticket 1Open
Ticket 2Queued
Ticket 3Queued
Help center
  1. New ticketA customer writes in with a question
  2. AgentAnswer common IT questions
  3. In your toolsReset passwords safely
  4. DoneProvision routine access

THE PROBLEM IN MARKETING AGENCIES

Teams in marketing agencies lose hours and revenue to work that IT helpdesk agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.

WHAT IT DOES FOR MARKETING AGENCIES

  • Answer common IT questions
  • Reset passwords safely
  • Provision routine access
  • Triage and route the rest
  • Live in Slack or Teams
  • Log to your ITSM

WORKS WITH YOUR STACK

  • HubSpot
  • Slack
10+ billable hours a week back for every account manager
typical result in marketing agencies
CUSTOM
Built around your workflow

Connected to your systems and set up for your compliance rules. Live in 5 business days.

Book a meeting with us now
READY MADE
Rent it today

The proven version, live within hours, with a 30-day money-back guarantee.

Get the agent now

Questions

How fast can it go live?

The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.

Does it fit our tools?

Yes. It connects to tools like HubSpot and Slack, and to anything else through a secure API.

Is our data handled properly?

Data is encrypted and every action the agent takes is logged. Compliance status: compliant.

RELATED

What teams in marketing agencies say

★★★★★
“If you're on the fence, book the call. We were live within the week, and about 60% of tickets close without anyone on the team touching them. My only regret is that we waited a year to do it.”
Operations ManagerSan Diego Content Studio
★★★★★
“I've run this business for 14 years and tried every tool that promised to save time. This is the first one that did. Order errors dropped by 90%, and my team stopped dreading client reporting.”
Agency OwnerColumbus Digital Marketing Agency
★★★★★
“We tried building this ourselves and gave up after three months. They had the IT helpdesk agent running inside our own tools in days. Since then our CSAT went from 4.1 to 4.7, and any change we ask for is done that week.”
General ManagerToronto Performance Marketing Agency