SUPPORT
IT Helpdesk Agents that deflect tier-1 IT tickets and handle routine resets.
We build and run IT helpdesk agents around your workflow. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
- Department
- Support
- Time to live
- Hours to 5 days
- Managed
- For life
Help desk
Ticket 1Open
Ticket 2Queued
Ticket 3Queued
Help center
- New ticketA customer writes in with a question
- AgentAnswer common IT questions
- In your toolsReset passwords safely
- DoneProvision routine access
WHAT IT DOES
Built to handle the whole job
- Answer common IT questions
- Reset passwords safely
- Provision routine access
- Triage and route the rest
- Live in Slack or Teams
- Log to your ITSM
HOW IT WORKS
- Tell us the task and share access to the tools it needs.
- We map your process and build the agent to match.
- It goes live in 5 business days, and we manage it for life.
24/7
always on
Hours
to rent and go live
4.9/5
rating
Lifetime
support
BY INDUSTRY
IT Helpdesk Agents for your industry
CUSTOM
Built on your workflow
Built around your process and your stack. Live in 5 business days and managed for life.
Book a meeting with us nowREADY MADE
Rent one today
Start a monthly plan and have it live within hours, backed by a 30-day money-back guarantee.
Get the agent nowRELATED AGENTS
What teams say
★★★★★
“If you're on the fence, book the call. We were live within the week, and we got through peak season without the three temps we usually hire. My only regret is that we waited a year to do it.”
★★★★★
“Our CSAT went from 4.1 to 4.7. That's the headline. What won my team over is how the IT helpdesk agent handles the odd cases: it hands them to a person with full notes instead of guessing.”
★★★★★
“We tried building this ourselves and gave up after three months. They had the IT helpdesk agent running inside our own tools in days. Since then a backlog that used to sit at 400 tickets is under 30, and any change we ask for is done that week.”