IT Helpdesk Agents for Legal: deflect tier-1 IT tickets and handle routine resets.
IT Helpdesk Agents set up for legal, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
SEE IT WORK
- New ticketA customer writes in with a question
- AgentAnswer common IT questions
- In your toolsReset passwords safely
- DoneProvision routine access
THE PROBLEM IN LEGAL
Teams in legal lose hours and revenue to work that IT helpdesk agents can handle. We build the agent around your process, so your people spend their time on the work that needs a human.
WHAT IT DOES FOR LEGAL
- Answer common IT questions
- Reset passwords safely
- Provision routine access
- Triage and route the rest
- Live in Slack or Teams
- Log to your ITSM
WORKS WITH YOUR STACK
- Clio
- Twilio
- Google Calendar
Connected to your systems and set up for your compliance rules. Live in 5 business days.
Book a meeting with us nowThe proven version, live within hours, with a 30-day money-back guarantee.
Get the agent nowQuestions
How fast can it go live?
The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.
Does it fit our tools?
Yes. It connects to tools like Clio and Twilio, and to anything else through a secure API.
Is our data handled properly?
Data is encrypted and every action the agent takes is logged. Compliance status: confidential.
What teams in legal say
“We tried building this ourselves and gave up after three months. They had the IT helpdesk agent running inside our own tools in days. Since then we got through peak season without the three temps we usually hire, and any change we ask for is done that week.”
“We started with client intake and triage. A month in, first-pass contract review went from three days to same-day. We added document collection after that, and I can't picture running the place without it now.”
“I was the skeptic here. I'd been burned by software that promised a lot and needed babysitting. Thirty days after the IT helpdesk agent went live, a backlog that used to sit at 400 tickets is under 30. Now I'm the one asking what we automate next.”