Internal Knowledge Assistants for Technology / IT Services: give your team instant answers from internal docs.
Internal Knowledge Assistants set up for technology / IT services, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.
SEE IT WORK
- QuestionSomeone needs an answer from the data
- AgentSearch wikis, drives and tickets
- In your toolsAnswer with citations
- DoneRespect access permissions
THE PROBLEM IN TECHNOLOGY / IT SERVICES
Teams in technology / IT services lose hours and revenue to work that internal knowledge assistants can handle. We build the agent around your process, so your people spend their time on the work that needs a human.
WHAT IT DOES FOR TECHNOLOGY / IT SERVICES
- Search wikis, drives and tickets
- Answer with citations
- Respect access permissions
- Onboard new hires faster
- Live in Slack or Teams
- Get better as your docs grow
WORKS WITH YOUR STACK
- Zendesk
- Slack
Connected to your systems and set up for your compliance rules. Live in 5 business days.
Book a meeting with us nowThe proven version, live within hours, with a 30-day money-back guarantee.
Get the agent nowQuestions
How fast can it go live?
The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.
Does it fit our tools?
Yes. It connects to tools like Zendesk and Slack, and to anything else through a secure API.
Is our data handled properly?
Data is encrypted and every action the agent takes is logged. Compliance status: SOC 2 in progress.
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What teams in technology / IT services say
“We cover three times as many accounts with the same team. That's the headline. What won my team over is how the internal knowledge assistant handles the odd cases: it hands them to a person with full notes instead of guessing.”
“We started with tier-1 deflection. A month in, we got through peak season without the three temps we usually hire. We added access and resets after that, and I can't picture running the place without it now.”
“We were about to hire someone to answer with citations. The internal knowledge assistant does it for a fraction of the salary. Two months in, our analysts got back 12 hours a week each. That hire never happened, and nobody misses it.”