INTERNAL KNOWLEDGE ASSISTANTS · ECOMMERCE

Internal Knowledge Assistants for Ecommerce: give your team instant answers from internal docs.

Internal Knowledge Assistants set up for ecommerce, connected to your tools and run by your rules. Rent the ready-made version and go live within hours, or get a custom build live in 5 business days.

SEE IT WORK

LiveInternal Knowledge AssistantsEcommerce · example
Research
ReportFilingNewsNotes
  1. QuestionSomeone needs an answer from the data
  2. AgentSearch wikis, drives and tickets
  3. In your toolsAnswer with citations
  4. DoneRespect access permissions

THE PROBLEM IN ECOMMERCE

Teams in ecommerce lose hours and revenue to work that internal knowledge assistants can handle. We build the agent around your process, so your people spend their time on the work that needs a human.

WHAT IT DOES FOR ECOMMERCE

  • Search wikis, drives and tickets
  • Answer with citations
  • Respect access permissions
  • Onboard new hires faster
  • Live in Slack or Teams
  • Get better as your docs grow

WORKS WITH YOUR STACK

  • Shopify
  • Gorgias
  • Stripe
65% of order and return tickets resolved before they ever reach a person
typical result in ecommerce
CUSTOM
Built around your workflow

Connected to your systems and set up for your compliance rules. Live in 5 business days.

Book a meeting with us now
READY MADE
Rent it today

The proven version, live within hours, with a 30-day money-back guarantee.

Get the agent now

Questions

How fast can it go live?

The ready-made agent goes live within hours. A custom build for your workflow goes live in 5 business days.

Does it fit our tools?

Yes. It connects to tools like Shopify and Gorgias, and to anything else through a secure API.

Is our data handled properly?

Data is encrypted and every action the agent takes is logged. Compliance status: PCI aware.

RELATED

What teams in ecommerce say

★★★★★
“If you're on the fence, book the call. We were live within the week, and we cover three times as many accounts with the same team. My only regret is that we waited a year to do it.”
Head of EcommerceOttawa Ecommerce Store
★★★★★
“Nobody owned order status updates, so it happened whenever someone had a gap, which meant it often didn't. The agent owns it now. We got through peak season without the three temps we usually hire. Next up is returns and exchanges.”
Customer Experience LeadChicago Home Goods Brand
★★★★★
“We tried building this ourselves and gave up after three months. They had the internal knowledge assistant running inside our own tools in days. Since then our analysts got back 12 hours a week each, and any change we ask for is done that week.”
General ManagerBoston Apparel Retailer