Frequently asked questions
Everything about building, renting and running AI agents with us.
GETTING STARTED
How fast can an agent go live?
Ready-made agents go live within hours. Custom builds are live in 5 business days once we have access to your tools.
Do I have to talk to sales to buy?
No. Rent from the marketplace on a monthly plan yourself, or book a call when you want a custom build.
What if the agent is not the right fit?
Every marketplace plan comes with a 30-day money-back guarantee.
BUILDING & RENTING
What does a custom build cost?
It depends on scope. We quote after a short call, with a clear build fee and a monthly managed plan.
Can I customize a rented agent?
Yes. Configure it yourself, or tell us what to change and we will make the change.
What if I need changes later?
Every agent we manage is updated and maintained by us. Ask for changes anytime.
SECURITY & DATA
Is my data secure?
Data is encrypted in transit and at rest, and access is scoped and logged. See the Trust Center.
Do you sign a DPA?
Yes, and a BAA for healthcare. Both are available before you go live.
Do you use my data to train models?
No. We do not use your customer data to train shared models.