Knowledge Bases, explained
A knowledge base is the collection of documents an agent answers from.
Why it matters for agents
When it is current and well organized, answers are accurate. When it goes stale, so do the answers.
How we use it in production
We index and maintain yours so answers stay current.
See where it shows upWhat teams say
★★★★★
“Our security team sent 60 questions about knowledge bases. Every answer was specific to our setup and came back in writing within the week. We signed, and we're saving about $6,000 a month against the hire we'd budgeted for.”
★★★★★
“They were honest about where knowledge bases helps and where it doesn't. That's why we trusted them with the build, and our team got back roughly 20 hours a week.”
★★★★★
“I'd read plenty about knowledge bases. They were the first team to show it working on our own data before we committed a dollar. Now response times went from hours to seconds.”
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We take your engineers and reviewers through the whole stack, model to logs.